Account Deletion

REON, a product of CVI Technologies LLC, gives you two ways to delete your account, depending on whether you can still sign in.

Option 1 — Delete it yourself in the app

Sign in to REON, go to Settings → Security → Danger Zone, and select Delete My Account. You'll be asked to confirm your password. Once confirmed:

• Your account is deactivated immediately.
• You're signed out and can no longer log in.
• This does not affect other users at your company, or the inspections/properties your company owns.

Option 2 — Request deletion by email

If you can't sign in, email support@reon360.com from the address on your account and ask us to delete it. We may ask a few questions to verify it's really you before processing the request.

What happens to your data

Deleting your account deactivates your login immediately. As described in our Privacy Policy, we retain information only as long as reasonably necessary to provide our Services, satisfy legal obligations, resolve disputes, and enforce agreements — this includes inspection records, audit trails, and reports that your company (and, where applicable, its lender or regulator) may be required to retain, which are not deleted solely because one user's account was closed. If you have questions about a specific record, contact support@reon360.com.

Changed your mind?

Contact support@reon360.com and we can reactivate your account.