Privacy Policy

Effective Date: August 3, 2026

REON ("REON," "we," "our," or "us") is a software platform owned and operated by CVI Technologies LLC.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our mobile application, or access any of our products or services (collectively, the "Services").

Information We Collect

We may collect the following information:

Information You Provide
  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Account credentials
  • Communications with our support team
Inspection Data

When using REON, users may upload or create:

  • Property information
  • Inspection reports
  • Photos and videos
  • Notes and comments
  • Voice recordings or dictated text
  • Documents and attachments
  • Location information associated with inspections
Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Log files
  • Usage analytics
  • Crash reports
  • Cookie and similar technology information

How We Use Information

We use information to:

  • Provide and improve our Services
  • Authenticate users
  • Generate inspection reports
  • Enable AI-assisted inspection workflows
  • Improve application performance
  • Respond to customer support requests
  • Communicate product updates
  • Maintain security and prevent fraud
  • Comply with legal obligations

AI Features

Certain REON features may use artificial intelligence to:

  • Validate inspection photos
  • Analyze inspection data
  • Identify missing information
  • Improve report quality
  • Assist with data extraction

Users remain responsible for reviewing all inspection results before relying on or distributing reports.

Sharing Information

We do not sell personal information.

We may share information with:

  • Service providers assisting in platform operations
  • Customers or organizations authorized by the account owner
  • Legal authorities when required by law
  • Successors in the event of a merger, acquisition, or sale of assets

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of electronic storage or transmission is completely secure.

Data Retention

We retain information as long as reasonably necessary to provide our Services, satisfy legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing
  • Request data portability

Requests may be submitted using the contact information below. If you'd like to delete your REON account entirely, you can do so directly in the app under Settings, or see our Account Deletion page for full instructions.

Children's Privacy

REON is intended for business users and is not directed to children under 13.

Changes

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised Effective Date.

Contact

CVI Technologies LLC
support@reon360.com

REON is a product of CVI Technologies LLC.

© 2026 CVI Technologies LLC. All rights reserved.